Refund Policy (Return & Exchange)
Last Updated: [Insert Date]
We want you to love your new handbag from SHECARRY. If you are not entirely satisfied, we are here to help.
Eligibility for Returns
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Items must be returned within 7 days of the delivery date.
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Items must be unused, unwashed, and in the same condition that you received them.
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Items must have all original tags attached and be in the original packaging.
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Sale items are final sale and cannot be returned unless defective.
Non-Returnable Items
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Gift cards, accessories (unless defective), and items marked as "Final Sale."
Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 5-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at shecarry448@gmail.com.
Shipping Costs for Returns
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Customers are responsible for return shipping costs unless the item is defective or we made a shipping error.
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Original shipping charges are non-refundable.